Refund Policy

Contact support with your transaction reference and the purchased service. Refund eligibility depends on the applicable purchase terms and payment provider. Do not include card details in your message.

Before buying Read the specific service or enrollment terms shown before purchase. A course provider or payment processor may have its own refund conditions.

Request a review Email info@careerz.pk with the transaction reference, service name, purchase date and reason for the request. Avoid including sensitive payment credentials.

Review and status Support checks the purchase and applicable terms before confirming eligibility. Processing and settlement depend on the relevant payment provider. A support request alone does not confirm a refund.

Useful supporting information Include the purchase reference, the account used and what was delivered or went wrong. Screenshots of an error or transaction status can help support investigate.

Follow up on the same request Keep the support conversation and transaction reference together. If your provider supplies a settlement or refund reference, retain it for checking the payment status.