FAQ

How do I join? Create an account, complete verification and your profile. How do I find my courses? Open My Courses in your dashboard. Who manages institute access? Your institution approves membership and assigns classes.

Can I use more than one role? Your available workspaces depend on your account and approved memberships. Switch workspaces from the dashboard when a role is available.

Where are live classes? Students open My Classes; teachers schedule and manage sessions from Live Classes. Camera, microphone and recording depend on browser permission and institution settings.

How do recordings reach students? A local screen recording is saved to the teacher device. The teacher must publish or attach that file as an accessible lesson resource before students can watch it.

Can I study offline? Download eligible course resources from Offline Study while connected. Synchronize pending progress when internet access returns.

What does AI-assisted mean? It identifies content prepared with AI assistance. It does not generate a new answer when selected. Teachers review and publish lesson content.

How do I report a problem? Use Help Center or email info@careerz.pk with the affected page, time and error message.

Why is a course or resource missing? Your class assignment, enrollment approval or content publication status may affect visibility. Check your workspace and ask your institution or teacher to confirm access.

Why can I not record a class? Recording is governed by institution settings and browser permissions. A teacher must be authorized to record before selecting a screen or tab.